UUY-CSC 1122 units100 LevelFirst Semester

Computer Troubleshooting

B.Sc. Cybersecurity, University of Uyo

Diagnosing and resolving common hardware and software problems across PCs, laptops, tablets, and mobile phones. Covers network connectivity/security troubleshooting, backup and restore, and virus/anti-virus procedures — practical skills every computing professional needs.

On Areté, UUY-CSC 112 comes with

  • 2 recommended textbooks
  • an AI tutor that has read this course’s outline and notes
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Course outline

  1. 01Fundamentals of hardware
  2. 02Handling, testing and troubleshooting personal computer problems
  3. 03Diagnosis and repair of laptops, tablets and mobile phones
  4. 04Internet connections, network services, and network security troubleshooting
  5. 05Maintenance of computer networks and peripherals
  6. 06System backup and restore operations
  7. 07Viruses and anti-virus procedures
  8. 08Inbuilt and external diagnostic tools; installing, configuring, optimizing and upgrading systems

Recommended textbooks

  • CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) — Mike Meyers

    The industry-standard hardware troubleshooting guide

  • PC Maintenance and Repair — Jean Andrews

    10th ed. — detailed and practice-oriented

How to pass UUY-CSC 112

  • Professor Messer on YouTube has a free, comprehensive CompTIA A+ course that covers this entire course
  • When troubleshooting, always follow a systematic approach: most common cause → less common
  • Build a habit of documenting every problem and its solution — this is how senior technicians work
  • If you can access a spare PC to disassemble and reassemble, do it until it is routine

Other 100 Level courses

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